When I went it was very busy and our bowling lane kept on breaking, but they were really nice and gave us extra time to complete our game. Nobody to help. Waited at the counter for 5 minutes, observed employee hanging out with friends/family as they bowled, looking directly at the counter where I was waiting. The friends/family had walked in after we had arrived, walked straight to the lane and started bowling. Lots of spilled drinks on the bowling area, seats. Old food on the floor in the lane area. Just not impressed with the lack of cleaning there (weren't) doing. Customer service was blah. They know they are one of only a few around and don't really care due to the lack of consequences. All of the kid bowling "ramps" (metal) were bent and weak. It was very hard to figure out where the ball was going to go. Lane 13 HEAVILY favors rolling to the left in the last 15 (or so) feet. Especially with children weight balls (at child ramp speed). Decent prices, nice lanes, atmosphere is good. but could use better customer service. Food service was great however food a little greasy. Always friendly staff with great food and fun for adults or kids! Great time lots of fun
Nugget Lanes is a US Bowling Alley based in Fairbanks, Alaska. Nugget Lanes is located at 3702 Santiago Ave, Fort Wainwright, AK 99703, USA.
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