I brought my car here to get the rear struts changed, and now the rear end of my car doesn't blast off into outer space every time I hit a bump. I really do feel like I'm driving a newer car. Also I live on a dirt road, so in spring and autumn my car gets very dirty and grimy on the outside, but it was shining sparkling clean when I went to pick it up. I was very happily surprised about that, but felt slightly guilty; I suppose a dirty grimy car is difficult to work on and that's why they washed it. Last car shop I went to I didn't really have a great experience, but the staff here were professional and courteous and I'll definitely bring my car back here if it needs anything done on it again! Thanks guys! The salesman worked to get me the best deal on my tires. He tried his best to find me deals and make my tire purchase more affordable. I price checked with about eight other places and my tires were cheapest here. Dropped car off in the AM for an appointment. Car had other issues so they didn't get the work I wanted done, which is understandable. But then charge me for time to the car cause they said they did an inspection to see what does was wrong with the car. I did not ask for an inspection, and before going any deeper into it why not call first?. Plus the way they do tires is unprofessional they don't honor appointments for tires, it's a 1/2 hr only based time to be there or not get your tires in at all.they open up the doors at 7:30 and you must be there then or before, and they stop taking vehicles in by 8:00. I do not recommend this place at all. Stay away. Worst possible experience! I don't recommend this company!! Went to get winterized and they didnt flush out the old fluids before adding the new, says my coolant reads -60 when it only reads -30. Also because they just topped my fluids off they added air into my system and I've been without heat when I'm at a standstill. Now I have to pay more money somewhere else to get everything flushed and redone with a possible heater core flush THANKS to there incompetence!! They knew my car came from Louisiana knowing the coolant is mixed with water! I keep my car in the garage and haven't had to plug it in but I truly wonder is it even winterized at all?? I bought 4 blizzak tires and after a few days my tire pressure light came on is there Nitrogen? We'll see when it goes into another shop Monday. Plus they put a broken oil filter on my car when they did the oil change. Had a fantastic real Alaskan Customer Service Experience. I was given a time to bring in and the time it would take for a balance. They went above and beyond to see more was going on with my tires due to wear and tear. Therefore I will not be stranded on the side of the highway. Thank you for your Exemplary Customer Service.
American Tire Auto is a US Car Repair based in Fairbanks, Alaska. American Tire Auto is located at 3101 S Cushman St, Fairbanks, AK 99701, USA.
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