Ken's had always been the place to go for all your repair needs, they do their best to accommodate all your needs and they do a military discount. I took my truck in for a transmission flush and filter change in July, today when I went to change my oil I noticed oil leaked on the oil and transmission pan, so I checked the transmission bolts and they were so loose I could turn them with the weight of my hand, so I called Ken's and told them i was going to tighten them in order to make it to their shop and I want them properly torqued. Rather than just accept responsibility they implied that they were not loose to begin with and i voided the warranty by over tightening them and "squishing" the gasket. I tightened them so they weren't loose they shouldn't have been over tightened how would they know they were over tightened without checking the torque. Accept responsibility and treat your customers with respect, they will appreciate your services much more. Good quality work and mechanics that understand we don't all have a private bank at our disposal so they willingly price out bare bones in their estimates I was new to Fairbanks and needed to have a vehicle repaired. Got an astronomical quote from here. Had my vehicle towed to another shop and they quoted me nearly half the price. Posted my experience online and many people in Fairbanks said they scam people like that so they end up leaving their cars there and they get sold to someone else. Honestly these guys are great! Super nice all the time. They tell me what really needs fixed and what will need fixed soon. They won't pull one over on ya. Locally owned and operated is the best. Kens has always been our first choice because the quality, price, and the integrity of Kens keeps us coming back.
Ken S Fairbanks Alignment is a US Car Repair based in Fairbanks, Alaska. Ken S Fairbanks Alignment is located at 739 Old Steese Hwy, Fairbanks, AK 99701, USA.
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