Asked for a part for an led light bar I had just bought and the old fatass bald guy with the big ear ring says "they come with the light when you buy it!" Then walked off ignoring me. This place is a sucks, customer service is horrible!!! Couldn't get help to save my life. When I did it was rude. Never again. First I spend 20 min on hold..which would be understandable if they were slammed...I left my phone on hold and drove from auto zone, to O Reilly's, and then to NAPA...Walked in the door (still on hold) And one other person was in there while Big Mike was just sitting there looking like captain spalding. I went to napa last because I hate going there, people that are smart DO NOT go there, and today was a reminder as to why. The other guy didn't have a name tag, but was completely ignorant to what a key fob was... which i found hillarious. Just go to auto zone or O'Reilly, this place is a embarrassment to the NAPA name. Can't cross reference a battery from one that is 3 years old to what we need to replace it. Are you kidding me? Great customer service, went in looking for a hard to find wrench and the employee tried her hardest to find what I needed and wasted no time in the process
Napa Auto Parts Genuine Parts Company is a US Car Repair based in Fairbanks, Alaska. Napa Auto Parts Genuine Parts Company is located at 304 Gaffney Rd, Fairbanks, AK 99701, USA.
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