Great service. Got the car in/out on time. Took the time to go over my new starter, including help setting up the app on my phone. Came outside to go over all of the features and make sure they all worked. Very satisfied with the job! I am always treated respectfully by very friendly employees when I go to Street Sounds. While I am there, I hear them talking with other customers, and they seem very courteous and helpful to everyone. There seem to be enough employees that no one has to wait to be served. I have not been a fan of car stereo shops in any way shape or form. I have trusted several "reputable" stereo shops in the past and all have returned my vehicles with electrical issues. All shops I have dealt with have offered a discount on the service provided or donate the items they installed for compensation because of poor workmanship. About a decade has past and decided to try Street Sounds. They have renewed my faith in the industry. Well, almost. I had a Smart Start/remote start system, among other things, installed by Street Sounds and it all worked great. Recently, I had an updated Smart Start module installed to replace the obsolete unit. I was not told about the lack of cellular service for the new version until I paid for the device and had it installed. I already had a subscription for the old Smart Start device. Now, the device does not work because the cellular service for the updated module is not operational. The cellular service issue is out of Street Sounds' control, however, they knew the service was not up and running for the new module. There is a degree of obligation to inform your customers so they can make a decision to continue with the installation. I now have a paid Smart Start subscription with a non-operating Smart Start. Cancelling the subscription is not a wise move since the new module has already been paid for and installed. Street Sounds did reply to express their concern. The circumstance above aside, Street Sounds sales reps are friendly and helpful. I will continue to send and recommend Street Sounds to my friends and family. My situation appears to be an isolated incident. 4 stars from 3. We are extremely pleased with Street Sounds. These guys went the extra mile to get an auto start for our truck that met our needs. I can't say enough about the wonderful customer service provided by Harold and the staff. They aim to please. We highly recommend Street Sounds! Always knowledgeable polite and generally squared away. Heavy on the knowledgeable, these guys know their products well. My only stop for upgrades is Street Sounds.
Street Sounds is a US Electronics Store based in Fairbanks, Alaska. Street Sounds is located at 1575 S Cushman St, Fairbanks, AK 99701, USA.
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