Came in looking at toolboxes. Found what I wanted. Asked employee to see if they had the items in stock. He scanned them and said they did, and he or someone else would go retrieve them from where they were stored. Then he walked towards the back. 15 minutes later I started wondering what happened but thought nothing of it. There was an "all hands" staff meeting that started right around the time he disappeared, but I thought no way. There no way that kid is over there. He's just busy getting a lift to get the boxes down from a high shelf. He wouldn't be so thick to assume that my time was less valuable than some morning pep talk nonsense. No way. So I waited another 5 minutes, and finally went over to where the employees had gathered for this morning meeting. He was there. I couldn't believe it. I don't blame him, I blame his manager. He probably was on his way to the back and got reeled into this meeting by some overzealous manager. I wasted 20 minutes of an EXTREMELY busy day waiting for their stupid staff meeting. I walked out and went to Lowes. Guess what? I was in and out in 5 minutes. I will never, ever, ever buy anything from home depot again. Dean was very helpful and nice. I must tell you the two young men in the paint department were knowledgeable and great help. Product education is important to your customers. Karen Thanks visit was great employee Anthony Martinez was a great help! Very good worker deserves a raise! They normally have most of what I need but their policies are sub par vs. Lowes. Price matching and discounts matter to some of us. Years ago the policies were good here. Catch up to Lowes! Me and my roommate came here to buy a small water pump but every time we asked the staff too direct us to the isle it was on we kept getting different answers. It's as if they told us any number to make us go away faster
The Home Depot is a US Hardware Store based in Fairbanks, Alaska. The Home Depot is located at 1301 Old Steese Hwy, Fairbanks, AK 99701, USA.
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