I have repeatedly used Arctic Rent-A-Car, a locally owned company. The service and prices are great, though I have to take a cab to get to their facility, just a short trip away. I appreciate no having to pay all the airport fees. We were visiting Fairbanks in September and needed a rental car for a day. It was a last-minute decision, and there were no cars available from the airport. Arctic Rent A Car was recommended by our hotel. We got a great little car at a reasonable price, and the manager even picked us up from our hotel so that we could get the rental. Later, when we dropped the rental off, the manager kindly drove us to the airport. He and his wife worked at the rental car business, and they were very friendly and accommodating! I'm glad we supported this local business. They're great! Immoral company! Do not use! We rented a car to do the Dalton Hwy drive and this company overcharged me for an extra day in the about of $212.00 and refused to take it off. The workers were very rude! When I disputed the charge through my credit card company, they doctored the return date to make it look like I returned the car the day that they charged me through. Credit card company said since I had ready signed the credit card slip that there was nothing they can do about companies that commit fraud like this. So, they basically stole $212.00 from me. I will be reporting them to the better business Bureau and will be telling everyone I know to use their competitor. Never come here, stupid assholes!
Arctic Rent A Car is a US Car Rental based in Fairbanks, Alaska. Arctic Rent A Car is located at 4500 Dale Rd, Fairbanks, AK 99709, USA.
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